Between October 2018 and March 2019, SB embarked on a project to develop Single Buyer’s First Strategic Information Technology (IT) Roadmap with the assistance of PSC Consulting. A one-day workshop was held on 6 March 2019, to conclude and present the findings of the project.
The IT roadmap project follows a three-phase methodology and involved interviews, consultation and syndication across SB units, TNB ICT and GSO. In the first phase of the project, based upon SB’s existing Strategic Objectives, SB’s Technology Principles were established. In the second phase, an assessment on SB’s existing IT infrastructure and processes were conducted to identify gaps and benchmark SB against best practices. From this exercise, the IT Risk Register and the Technology Map for SB were then developed. Based on the gaps identified and SB’s future operational requirements, in the third phase, various roadmap initiatives were identified according to seven main categories. These initiatives are now being planned for implementation to enhance SB’s role as a reputable market operator.
PROJECT OBJECTIVES
